Dan and David make the effort to understand and accurately answer questions about my Sienna. Dan researches the subject if he doesn't know the answer. He recently diagnosed and fixed a tricky problem with a CV joint. And, took the time to get a reimbursement through the long-term warranty on the Sienna. When a new brake rotor was warping, Dan fixed the problem. In a nutshell, this repair shop has been honest with me, gone the extra mile, and are friendly in addition.
Elke, thank you for taking the time to write such a wonderful review! Our team is dedicated to providing exceptional service and ensuring our customers feel valued. It's great to hear that Dan and David went above and beyond to address your concerns, accurately diagnose and fix issues, and even navigate the warranty process for you. We appreciate your continued trust in us and look forward to assisting you and your Sienna in the future.
- CHICO CAR CARE, Independent Toyota Lexus Specialist