I had one of the best auto repair experiences thanks to Dan, owner of CHICO CAR CARE, Independent Toyota Lexus Specialist. Our Toyota Prius V would not engage into drive and my OBDII scanner displayed codes that went beyond my ability to properly diagnose and repair the vehicle. I found CHICO CAR CARE, Independent Toyota Lexus Specialist through my short list of local ASE recognized repair specialists. What impressed me most was the swift response to requesting a repair appointment and the courtesy services they offered, e.g. free Lyft service to a car rental agency. Dan also offered me an excellent referral to Jim's Towing. Upon CHICO CAR CARE, Independent Toyota Lexus Specialist diagnosis inspection, they were able to identify the source of the vehicles malfunction and able to correct and restore its ability to go back into drive. Also, I really appreciated the very detailed , tiered level of repair priority they generated for the vehicle. My wife and I are overjoyed to have the vehicle back on the road. I can't speak more highly for Dan's swift response and straight forward communication and we are so grateful for his level of professionalism and customer service from start to finish. Thank you Dan and the team at CHICO CAR CARE, Independent Toyota Lexus Specialist!