Chico Auto Repair

I appreciate the thorough work and good communication at CHICO CAR CARE, Independent Toyota Lexus Specialist. I have an older car, and it needs a bit of work. Dan helped me map out a plan - what to fix now to keep it road-worthy, and what to tackle down the line. My car now runs smoothely, with solid brakes and a driver's side window I can actually close...I am a happy customer!

Dan and his team are amazing! Above and beyond, professional and highly competent. So glad I found them. Could not recommend CHICO CAR CARE, Independent Toyota Lexus Specialist highly enough. You won't be disappointed. Thanks, Dan!

Dan and his team are amazing! Above and beyond, professional and highly competent. So glad I found them. Could not recommend Chico Car Care highly enough. You won't be disappointed. Thanks, Dan!

I first took my 08 Prius to CHICO CAR CARE, Independent Toyota Lexus Specialist about a year ago to get a check engine light looked at. We had it scanned at Autozone and after looking up the code it appeared the coolant pump was toast and needed to be repaired. We had the car towed in to Chico and Dan and the crew diagnosed the car as having a “bad computer” and it would be over $1k to replace. I told Jonathan that we ran the code and it definitely was something to do with the inverted coolant pump, but he assured me they had a high tech scanner that picked up on things other scanners did not. $1k later and we got our car back. All was good until 70 miles down the road, we were hit with the SAME exact code. We had the car towed back into Chico to be dropped off at the shop and canceled our road trip plans. Sure enough what was the repair? The inverted coolant pump. Dan agreed to have us just pay for the part and he’d eat the labor cost. That is the only reason I am giving them 2 stars instead of 1. I recently gave them a try with some regular maintenance (brake fluid change, oil change, transaxle service, filter changes) and sure enough on our next trip the tire pressure sensor goes off on the dash. I swung by the shop and Dan told me that there is no way they damaged the sensor (which I find a bit hard to believe given the sensors are very new). I also asked Dan for the inspection paperwork along with repair schedule and never received it, leading me to believe it was probably never done. These guys seem great and I’m sure that they used to be decent - but their quality of work has gone downhill and when you are spending so much money, I’d expect the service to be much better. Update on 12/14/21 - Dan reached out to me and sent over the inspection paperwork as well as help with resolving the sensor issue.

Continually the best Toyota service in town

The people at CHICO CAR CARE, Independent Toyota Lexus Specialist are always very friendly and courteous and they know my name when I call. The company is very trustworthy and I know my car is being taken care of properly. I like that they keep me informed about upcoming maintenance needs and expenses so I can plan my car’s maintenance schedules accordingly. Thank you Dan and CHICO CAR CARE, Independent Toyota Lexus Specialist.