Chico Auto Repair

I always feel confidant that Dan and his staff will take good care of my car whenever I need it serviced. The folks at CHICO CAR CARE, Independent Toyota Lexus Specialist are courteous, honest, and reliable. I receive courtesy call reminders when my next service is due, which I greatly appreciate in these busy times. Dan looks out for his customers and treats us like family. I know my car is in good hands with Chico Care Care.

Great auto shop. Friendly staff, very helpful and honest. Much appreciated will be going back for all my Lexus repair needs!

I had purchased a used Lexus for my mother in law that had a mechanical issue that need to be fixed so they could travel to see us for Thanksgiving. They were so kind to squeeze her in so she could make the trip. Every other location we called refused. My mother in law was ver pleased with the whole experience and will be using them from now on. Thanks again

Obviously, with all the five star ratings you'll find here, I'm not the only one impressed with Chico Auto Care performance....Their professionalism, skill, and honesty are exemplary. Class act all around. I'm delighted we have this quality of automotive repair facility in Chico!

Service was professional and fast. Great location to take dogs on a walk while waiting and a breakfast spot right down the road. They text and email updates with a detailed report of my vehicle along with a maintenance schedule for future visits. They do a great job!

Have known Dan for many years. He has serviced many cars for us over the years for regular maintenance and any problem. Never any follow-up issues. Highly recommend CHICO CAR CARE, Independent Toyota Lexus Specialist.

Service was fast and well done. Will continue to bring my vehicle here for future repairs.

I first took my 08 Prius to Chico Car Care about a year ago to get a check engine light looked at. We had it scanned at Autozone and after looking up the code it appeared the coolant pump was toast and needed to be repaired. We had the car towed in to Chico and Dan and the crew diagnosed the car as having a “bad computer” and it would be over $1k to replace. I told Jonathan that we ran the code and it definitely was something to do with the inverted coolant pump, but he assured me they had a high tech scanner that picked up on things other scanners did not. $1k later and we got our car back. All was good until 70 miles down the road, we were hit with the SAME exact code. We had the car towed back into Chico to be dropped off at the shop and canceled our road trip plans. Sure enough what was the repair? The inverted coolant pump. Dan agreed to have us just pay for the part and he’d eat the labor cost. That is the only reason I am giving them 2 stars instead of 1. I recently gave them a try with some regular maintenance (brake fluid change, oil change, transaxle service, filter changes) and sure enough on our next trip the tire pressure sensor goes off on the dash. I swung by the shop and Dan told me that there is no way they damaged the sensor (which I find a bit hard to believe given the sensors are very new). I also asked Dan for the inspection paperwork along with repair schedule and never received it, leading me to believe it was probably never done. These guys seem great and I’m sure that they used to be decent - but their quality of work has gone downhill and when you are spending so much money, I’d expect the service to be much better. Update on 12/14/21 - Dan reached out to me and sent over the inspection paperwork as well as help with resolving the sensor issue.